Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:
- We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you have completed a payment successfully but do not immediately see the corresponding plan reflected in your account, wait approximately 5 minutes, then log out and log back in.
- If you continue to experience issues even after following the above steps, take a screenshot of your payment confirmation and contact us for further assistance.